The beautiful thing about the iPad is its screen. The screen is the wow factor: oooh, pretty!
But the nasty-yuk thing about the iPad is also its screen: 'wow' quickly turns to 'ew.' (see this Wall Street Journal story for more).
I still think it was a strange cheap-out for Apple not to include a chamois with the iPad. The iPhone comes with one -- even a pair of glasses from LensCrafters comes with one!
On a related note: Tried baking scones with a recipe from a cookbook on my iPad. Great recipe, but having to refer to the ipad for it didn't work so well. The recipe didn't fit on one screen, so I had to touch the screen to move through the recipe -- and the screen would dim periodically, so I had to touch the screen if I wanted to glance at the recipe again. Ugh. My iPad screen was not pretty by the time the scones went into the oven.
Friday, May 28, 2010
Saturday, May 1, 2010
Verizon & Connection Issue
The iPad connects to wireless networks out in public (library, school, medical centers, park, etc.). The iPad connects to wireless networks in people who use Comcast as their ISP.
But the iPad wouldn't connect to my home wireless. This has been driving me batty. I've tried different tricks, and I've tried just TRYING over and over again (sometimes the 333rd time's the charm).
I called Verizon tech support today. After the obligatory penance of going through automated service menus, I got to tech support. He put me on hold. Came back and said he was sorry, but he couldn't help me, because while Verizon is aware that there's an issue with the iPad being able to connect to wireless networks run on Verizon service, it does not yet have a solution or any kind of tech support instructions for how to address it.
He suggested I call Apple. I said I wasn't sure that would help, since the iPad itself seemed to be working just fine and could connect to everything EXCEPT Verizon. If the problem is Verizon, how can Apple fix it?
He acknowledged that was a good question -- and that it must be frustrating not to be able to get service I'm paying for. He put his supervisor, Eli, on. Eli was also very apologetic, but, bottom line, he doesn't know what to do, either.
According to Eli, the issue was registered with Verizon tech support on April 6th. They've been trying to work with Apple since then to figure out what the issue is and how to fix it. He has no estimate for how long it would take to get to a solution, but promised to call once they had one.
I asked if it would be days or weeks, noting that if they'd been working on this for a month and didn't even have an estimate on how long it would take to solve it that things didn't look good. He said the lack of a solution was 'not acceptable' and he hoped it would be a matter of days. (What else can he say?)
At this point, both Verizon and Apple probably should -- to be fair -- tell anyone who wants to sign up for Verizon Internet service or who wants to buy an iPad that the two won't work together. If you want an iPad, you'll need a non-Verizon ISP at home. If you want Verizon ISP, don't put the money into an iPad if you want one for home use.
But the iPad wouldn't connect to my home wireless. This has been driving me batty. I've tried different tricks, and I've tried just TRYING over and over again (sometimes the 333rd time's the charm).
I called Verizon tech support today. After the obligatory penance of going through automated service menus, I got to tech support. He put me on hold. Came back and said he was sorry, but he couldn't help me, because while Verizon is aware that there's an issue with the iPad being able to connect to wireless networks run on Verizon service, it does not yet have a solution or any kind of tech support instructions for how to address it.
He suggested I call Apple. I said I wasn't sure that would help, since the iPad itself seemed to be working just fine and could connect to everything EXCEPT Verizon. If the problem is Verizon, how can Apple fix it?
He acknowledged that was a good question -- and that it must be frustrating not to be able to get service I'm paying for. He put his supervisor, Eli, on. Eli was also very apologetic, but, bottom line, he doesn't know what to do, either.
According to Eli, the issue was registered with Verizon tech support on April 6th. They've been trying to work with Apple since then to figure out what the issue is and how to fix it. He has no estimate for how long it would take to get to a solution, but promised to call once they had one.
I asked if it would be days or weeks, noting that if they'd been working on this for a month and didn't even have an estimate on how long it would take to solve it that things didn't look good. He said the lack of a solution was 'not acceptable' and he hoped it would be a matter of days. (What else can he say?)
At this point, both Verizon and Apple probably should -- to be fair -- tell anyone who wants to sign up for Verizon Internet service or who wants to buy an iPad that the two won't work together. If you want an iPad, you'll need a non-Verizon ISP at home. If you want Verizon ISP, don't put the money into an iPad if you want one for home use.
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